Raman System Service Engineer
----------------------------------------------------------------------------------------------------------------------------
Key Responsibilities:
Responsible for the installation, maintenance and relevant service work of Ramanand combinational (Raman-AFM, Raman-SNOM) systems nation-wide.
Take charge of technical support tothe customers, includinge system installations and maintenance;
Give systemdemonstrations for customers, ensure the system is maintained in good working condition;
Provide customers with phone call, online and &email support and software & hardware operation trainings;
Upgrade the systems installed;
Collect and feedback information orofproblems from customers, submit service reports as required;
Maintain and update customer database;
Take an active part in company product seminars and meetings.
Qualifications:
Acquainted with the theory and operation principle of Raman systems;
Have a strong optical background. Be familiar with beam path testingand alignmentand adjusting, repair common breakdown independently;
Strong hands-on skills, having experiences on maintaining or operating a Raman system is preferred;
Strong abilities of spoken and written in English, especially of reading and following instructions ofspecialized documentsand communicating technical issues withEnglishspoken foreigners (ie at the headquarters);
Good at communication and working effectively under pressure, excellent time management skill, abilities of onsite problem-solving, self-motivated learning and team working;
Be in good condition of health. Ability to travel frequently or at short notice.
----------------------------------------------------------------------------------------------------------------------------
主要职责:
负责全国范围内拉曼光谱及其联用(Raman-AFM, Raman-SNOM)系统的安装、故障维修和相关售后工作。
1、 负责客户售后技术支持工作,包括设备的安装及维修。
2、 为客户演示产品操作,保证演示设备的正常运行。
3、 为客户提供在线、电话及E-mail服务支持,对客户开展仪器产品的软硬件操作培训。
4、 对已安装设备进行升级维护。
5、 收集并反馈客户提出的问题,定期提交售后服务报告。
6、 维护并更新客户信息库。
7、 积极参与公司相关技术研讨会和产品展示会。
岗位要求:
1、 了解拉曼光谱仪的相关结构及工作原理,具备相关应用知识。
2、 具备较强的光学背景,熟悉光路调试,可以独立修复常见故障。
3、 年龄不限,动手能力强,具备一定维修工作或设备使用的实际经验更佳。
4、 有较强的英文听说读写能力,能用英语无障碍沟通技术问题,较强的专业资料阅读能力和现场解决问题的能力。
5、 善于与人交流,具备良好的时间管理能力、工作抗压能力以及主动学习和团队合作的精神。
6、 身体健康,能适应频繁出差
----------------------------------------------------------------------------------------------------------------------------
职位性质:全职
工作经验:应届毕业生或工作经验1-3年
学历要求:硕士及以上
专业要求:物理/化学/材料/光电等相关专业,并具备光学系统调试经验
外语要求:流利的英语听说读写能力
招聘人数:1-3人
工作地点:北京
职位待遇:
薪资面议
国家标准五险一金
补充医疗及意外保险
带薪年假
对优秀员工提供的国外培训机会
......
----------------------------------------------------------------------------------------------------------------------------
有意者请发送简历至:Lily.Ren@witec-instruments.com
alpha300 Ri | WITec全新倒置共聚焦拉曼显微镜
WITec Suite FIVE软件的主动聚焦稳定功能
当WITec共聚焦系统遇见非线性二次谐波(SHG)成像
WITec GmbH 20周年 - 拉曼成像前沿之路
相关产品
关注
拨打电话
留言咨询