职位名称:分子微流控自动化产品线-技术支持 职位描述/要求:Job Description Summary Proposed Description: Provide 3rd level technical support and problem resolution to service engineers, inside service, and customers as requested or required, typically using phone, e-mail, and web tools. Play an active role in the development, maintenance and implementation of technical documentation, installation protocols, user information services and in-house technical knowledgebase systems. Conducts technical training courses for service engineers, inside service and/or customers
Job Description --Provide technical support for MDx & AG products. --为分子诊断及应用基因组学产品线提供技术支持, -- Perform on site installation, reparing, maintenance etc --在现场进行安装,维修,保养等售后工作。 -- Work with other colleagues to introduce new products into Greater China Market. --与其他部门同事合作,将海外产品引入大中华市场。 -- Involved in CFDA registration process: type testing, clinical trial, expert review, etc. --参与到CFDA注册过程:如型检,临床实验,专家评审会等等。 -- Attend scientific conference around China, sometimes he/she needs to give a speech at the conference --参加中国地区学术会议,必要时需要进行学术演讲。 -- Willing to travel nationalwide frequently and work independently --能够适应频繁的国内出差,可以独立工作。 --Responsible for billing service and promotion the service contacts. --负责收费维修工作,促进维保合同的销售。