? Provide high level technical support to customers including installation, maintenance, troubleshooting and necessary trainings in the service areas for instrument. ? Manage territory service activity and ensure high quality service to meet company measurements (Service KPIs) and service business target. ? Maintain high customer satisfaction in the field service work, resolves customer concerns and complaints. ? Promote service contracts to fulfill customer need. ? Participate and cooperate with team to accomplish the team goals. ? Provides summarized regular reports to manager on time. ? Follow Company and Service team’s operational policy.
? Technical background, familiar with analytical instrument industry. ? 5 years or above working experience. Inorganic AA/ICP/ICPMS and instrument service-related preferred. ? Good communication skills and service attitudes, must be able to function independently, be self-motivated and yet be part of a team. ? Well oral and written English skill. ? Good knowledge on computer hardware and software. 公司介绍: PerkinElmer股份有限公司是一家全球性的业界著名技术领先公司,其业务集中在三个领域——生命科学、光电子学和分析仪器。 PerkinElmer是分析仪器行业无可争议的技术领先和主导者。珀金理查德和埃尔默查理斯于1937年4月19日创立PerkinElmer公司,1944年,PerkinElmer公司进入分析仪器的全新领域,并成功推出世界上第一台商用红外分光光度计-12型。这项新技术...查看全部