立即投递该职位 职位名称:应用科学家- Imaris & MSD - Andor 职位描述/要求: Key Responsibilities ? Support existing customers with advanced software support and applications expertise. ? After-sales installation, training, debug, and application support for customers in China. ? Build deeper engagement with existing customer base through advanced training offers and workshops ? Support the development of new business with pre-sales applications and sales support. ? Based on local market needs, develop new solution concepts for customer applications and participate in new feature prioritization. ? Promote and maintain data analysis services on Amazon Web Services (AWS). ? Identify and engage with key opinion leaders and both current and potential new accounts to define current and future customer requirements. Maintain good customer relationships, providing regular contact and developing self as technical “go to person” within the industry. Project a professional and competent image of Andor and its products at all times. ? Support marketing events in China, e.g., Exhibition, Academic conference, Workshop, Webinar, Wechat promotion and other online campaign. ? Support development of marketing material; contributing to applications notes, case study, videos, and brochure localization, etc. Promoting via official WeChat and 3rd parties. ? User training, application introduction and new feature training via WebEx, Adobe, bilibili.com, etc. ? Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the post, which might reasonably be required.
Indicative Performance Measures ? Customer Focus 1. Establishes relationships with customers and strengthens this through clarity and competence. Applies relevant knowledge of current customers to grow the business. 2. Takes ownership of customer problems and issues, works to resolve them and see them through to resolution. 3. Is flexible, does “the right thing” and spends time understanding and meeting customer needs. ? Motivation and Drive 1. Has a positive attitude that fosters a pro-active ethos in the rest of the team and department 2.Is ambitious for the business and the future of Andor Technology ? Additional Skills 1. Strong technical knowledge and ability to communicate technical information in concise and understandable manner. 2.Outstanding communication skills both verbally and written. 3.Extensive experience in making technical scientific presentations. 4.Good interpersonal skills. 5.Team-oriented, methodical with attention to detail. 6.Participates and networks regularly with the global Imaris applications support team
Person Specification – Essential requirements unless stated Education / Qualifications: ? Relevant life science master’s degree essential, Ph.D desirable. ? Extensive experience using fluorescence optical microscopy, confocal microscopy, and Lightsheet microscopy for biological research. Experience in using relevant 3D imaging analysis software is required. ? Language skills: English (spoken and written). ? PC knowledge, both hardware & software. ? Ability to travel at short notice. Professional Skills/ Abilities: ? Candidates will have extensive work experience in the microscopy market. ? Self-motivated and can work effectively. ? Proactive, self-starter, completes activities with minimal support. ? Initiates actions to develop new and better ways of working. ? Builds long-term relationships based on trust and respect.
Personal Qualities: ? Self-motivated ? Energetic and Progressive ? Honesty and Integrity ? Decisive ? Awareness of big picture