职位名称：Field Service Engineer 职位描述/要求：You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems. • Installs and optimizes hardware/software/network products and configurations at customer sites. • Diagnoses and resolves product performance problems. • Performs maintenance and repairs • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. • Proactively responds to potential equipment issues to prevent unplanned interruption of customers'' business. • Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software. • Train other field engineers and customers in the solutions Your Profile: • A Bachelors or master''s degree within the science field -- e.g. chemistry, analytical chemistry biochemistry, biotechnology or similar • 2+ years of experience in a similar position or experience as an end user • Experience or expertise with Chromatography (LC & gc) and other lab instruments. • Experience with troubleshooting and problem solving • Experience with the Agilent solutions is desired but not essential • Verbal and written communication is clear, respectful and timely. • You enjoy travelling and visiting customers
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