职位名称:XRF Application Scientist 职位描述/要求:1. PURPOSE & OBJECTIVE OF THE POSITION Responsible for providing high level of pre- and post-sales hardware and software-related technical expertise to troubleshoot and resolve specific applications problems through consultation with customers during instrument investigation, installation, integration, training and maintenance throughout the entire sales process. 2. RESPONSIBILITIES & MAIN TASKS Responsibilities & Main Tasks • Develops and maintains detailed technical knowledge of the specifications and operations of instrument systems and software. • Carries out the potential customer’s sample measurements. Perform the demonstration and write the sample’s reports. • Answer sales calls and presents technical aspects of products to customers and sales channels. • Maintains familiarity with the specifications and operation of competing products through training and self-learning. • Carries out customer’s onsite training, and in house XRF classes. Technical supports for customers through phone calls or emails. • Works closely with customers to analyze applications in industry and Academia. • Submit written applications-related reports regarding customer problems and other related situations. • Communicates regularly with corporate and business units to enhance the professional knowledge and to gather up-to-date product information.
3. MINIMUM QUALIFICATION Minimum Qualification • Postgraduate’s degree or above in chemistry or materials or related field. • 3-5 years’ experience in a relevant scientific establishment. • A positive team player, self-motivated with strong analytical skills. • Good spoken and written communication skills in both Mandarin and English