职位名称：Field Service Engineer（售后工程师） 职位描述/要求：A highly motivated service engineer with training in mass spectrometry and chromatography to support our post-sales service and service business
Responsibilities: • Check site-preparation. Perform chromatography and mass spectrometry installation & familiarization. • Handle customers’ service requests, do on-site repair. Deliver service maintenance seminar. • Work with other colleagues closely to grow business. • Manage service parts well, return service parts on time. • Summarize and share service experiences with team. Translate or draft operation & user manual. • Grow service revenue by introducing service contract to customers • Provide technical, quality and design feedbacks to factory
Qualification:
• Bachelor or above in Microbiology, Bio-pharm, Chemistry related or Electric is preferred • Minimum 3 years of relevant experience • Hands-on operation experiences in MS is required; experience in LC, MS and MALDI applications, PC skills and electrical knowledge is a plus • Strong MS knowledge, Logical analysis, troubleshooting and customer handling skills. • Good oral and written communication skills in both English and Chinese • Highly motivated self-starter with pleasant personality • Available for travel up to 50%
仪器信息网“仪友会”招募令
科学仪器品牌联合“仪器心得”征文活动
【生活中的仪器检测】有奖征文
LC-MS实验瓶颈的突破与优化
