职位名称:Field Service Engineer 职位描述/要求:A highly motivated service engineer with training in mass spectrometry and chromatography to support our post-sales service and service business
Responsibilities: · Check site-preparation. Perform chromatography and mass spectrometry installation & familiarization. · Handle customers’ service requests, do on-site repair. Deliver service maintenance seminar. · Work with other colleagues closely to grow business. · Manage service parts well, return service parts on time. · Summarize and share service experiences with team. Translate or draft operation & user manual. · Grow service revenue by introducing service contract to customers · Provide technical, quality and design feedbacks to factory
Qualification:
· Bachelor or above in Microbiology, Bio-pharm, Chemistry related or Electric is preferred · Minimum 3 years of relevant experience · Hands-on operation experiences in MS is required; experience in LC, MS and MALDI applications, PC skills and electrical knowledge is a plus · Strong MS knowledge, Logical analysis, troubleshooting and customer handling skills. · Good oral and written communication skills in both English and Chinese · Highly motivated self-starter with pleasant personality · Available for travel up to 50% 公司介绍: 布鲁克(北京)科技有限公司总部位于美国,是在纳斯达克上市的世界著名的高科技分析仪器跨国企业,以生产质谱仪、核磁共振谱仪、傅立叶红外/拉曼光谱仪,近红外、傅立叶电子顺磁共振波谱仪、原子力显微镜、光学轮廓仪、摩擦磨损测试设备等高水平、高精度分析仪器享誉全球科技界。 布鲁克公司创立于 50 多年前,自创立伊始,公司始终秉持一条理念:为每个分析任务提供最佳技术解决方案。如今,公司遍布全球的 6000多名...查看全部