立即投递该职位 职位名称:现场服务工程师-杭州市 职位描述/要求:Position Summary: Provide post sales customer support services such as installation, preventative maintenance, customer training, repair, on-line support or technical consultation as required to ensure customer purchased Thermo Fisher products meet performance and operation standards and customer expectation thus achieve or improve customer loyalty to ThermoFisher Scientific.
Job Description: ? Prepare, schedule, coordinate and monitor the assigned project; ? Provide the best quality of service to customers via solid technical skills and good communication. ? Perform overall quality control of the work (budget, schedule, plans, personal performance) and report regularly on project status; ? Provide/Update all necessary operation and maintained workplan\report etc. to management or customer. ? Prepare, organize and attend Customer meetings to ensure project implementation and delivery. ? Strictly follow all safety and administration policies and ensure the following of all delegated persons ? Provides highly positive, effective, prompt and responsive communication to customers, service team, sales team and project team.
Qualifications: 1. Bachelor degree or above, majored in mechanical, electrical engineering, Pharmacy, chemistry or related. 2. 3+ years working knowledge of chromatography, experience with MS will be perfect. 3. Be patient, self-motivated, can work under stress. 4. Be skillful at fixing technical problems, strong ability in hands-on job. 5. Be willing to travel in China extensively and work with a flexible time frame. 6. Good at communicating with both internal and external parties. 7. Acceptable English, can write and read emails in English, communicate with foreign engineers for technical issues.