立即投递该职位 职位名称:应用工程师-消耗品-上海市 职位描述/要求:Ⅰ、Key Responsibilities 主要责任 Technical support for consumable 耗材技术支持 ? Responsible for technical support for AFM probes & EM consumables, and support service sales for pre-sales presentation. Proactively develop new AFM probe & consumable business opportunities by interprets customer needs and works to meet those needs. ? Support of customer application development and application demo in OI or customer’s labs ? Guide and prepare marketing promotion contents and drive promotions with the assistance of Marketing. ? Post-sales support to customer escalations and address product quality complains. ? Achieve privileged relationships with existing Key accounts, customers and acquire new customers. ? In addition to the above described duties, the post holder may be requested to perform other related duties. ? 负责AFM探针和EM电镜耗材的技术支持,并为售后服务销售提供售前展示支持。解读并满足客户需求,积极开发新的AFM探针和耗材业务机会 ? 支持客户应用开发,在OI或客户实验室进行demo演示 ? 指导、准备市场推广内容,并在市场部的协助下进行推广活动 ? 为客户升级提供售后支持,处理产品质量投诉 ? 与现有的主要用户、客户建立良好的关系,争取新客户 ? 领导要求的此岗位相关其他职责
Ⅱ、Person Specification 任职要求 1、Education / Qualifications 学历: ? Above Master's degree in material science or related industry. ? Working experience in material industry is preferred background ? 硕士及以上学历,材料科学等相关专业优先 ? 有材料行业工作经验者优先 2、Professional Skills/ Abilities 专业技能/能力: ? AFM/Microscope technical experience is required. ? Knowledge of analytical instrument & service business and customer behaviours. ? Strong communication skills including face to face, and phone. ? Written and oral skill in both Chinese and English. ? 有AFM原子力显微镜/显微镜技术经验 ? 熟悉分析仪器、服务业务以及客户行为 ? 有较强的面对面、电话沟通能力 ? 流利的中、英文书面、口头表达能力 3、Personal Qualities 个人资质: ? Able to make business plans that are consistent with service products and strategy. ? Highly motivated creative and result oriented. able to work with minimum supervision. ? Work as a team, Wants the team to succeed and actively works to ensure that it happens. ? Able to travel frequently. ? 能够制定符合服务产品和战略的业务计划 ? 积极创造,结果导向。能够在缺少监督的情况下工作 ? 团队合作,希望团队成功,并为之付出积极努力 ? 接受经常性出差