职位名称:应用支持专家 职位描述/要求:Responsibilities: · Providing high-level technical expertise and product knowledge to the sales process to facilitate competitive success; ·Teaming with Sales Representatives on sales calls and visits, and acting as a technical consultant/expert to provide prospective customers with technical information and/or perform product demonstrations to assist with their purchasing decision; ·Assisting with instrument installations by providing on site start-up applications training to customers and demonstrates proper operating procedures with AB SCIEX products including instrument, software, reagents and consumables; ·Providing on-site or remote advanced application training, technical assistance and troubleshooting; · Planning and delivering user meetings; · Attending technical trainings and scientific meetings to gather information on new trends, products and discoveries affecting AB SCIEX as well as customer information about technical trends/needs to support development of selling strategies and future products;; · Working in trade show booths to present AB SCIEX products and gather information; · Identification and communication of customer applications that may be developed and used on AB SCIEX systems; · Provide training to other staff, on the application, installation, and operation of instrument systems. Qualifications: · Master or above degree in mass spectrometry, Biology, Microbiology or Biochemistry, or equivalent experience. · Strong technical knowledge and significant laboratory and/or scientific background in analytical chemistry using LC/MS/MS (for example: 3-5 years of previous laboratory experience or PhD with 1-2 years post doc work) · Previous operation of Applied Biosystems’ systems or related instrumentation is highly desirable. · In-depth industry knowledge, good understanding of customer business, applications, and other needs. · Experience in presenting technical materials in written and verbal form. · Strong problem solving and troubleshooting skills. · Effective communication skills to clearly articulate technical and product information to both internal and external customers. · Strong organizational skills to manage multiple priorities, make appointments, plan schedules and coordinate efforts with Sales Personnel as well as other Service and Support personnel. 公司介绍: AB SCIEX 公司是生命科学分析仪器技术发展的全球领导者,致力于协助解决复杂的生命科学问题。AB SCIEX公司为生命科学众多领域提供仪器、软件、技术等服务,包括蛋白质生物标志物研究,疾病研究,药物研发,食品安全和环境检测等。AB SCIEX公司拥有近30年辉煌的技术创新历史,是唯一且持续专注于质谱仪器的全球领导者。隶属于Danaher集团,由合资公司Applied Biosystems/MD...查看全部