职位名称：online technical support,gc/gcMS 职位描述/要求：Scientific. Key Responsibilities: Online answer customer calls and receptions online and provide accurate solution, then register the details info into call center system. Solves straight-forward issues and problems by way of remote or online guiding. Summarize the FAQ and share with team members Other tasks assigned by supervisor or manager. Qualifications: BS degree or above in analytical chemistry, chemical engineering, or equivalent required. 2-3 years working experience in laboratory, especially in chromatography instrument. Preference will be given to those with 1-2 years field service experience of Thermo gc and gcMS Must have the ability to work independently, interpersonal and listening skills. Effective oral and written communication skills with both English and Chinese (Mandarin)
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