立即投递该职位 职位名称:Sr. Technical Support Engineer-上海市 职位描述/要求:Position Summary:
A highly motivated application engineer with experience in Oligonucleotide, biopharma for our pre- and post-sales support, as well as marketing efforts for Life Science mass spectrometry (Orbitrap product lines; QQQ product lines...)
Key Responsibilities: The individual in this position is responsible for the technical support for a wide variety of products (Orbitraps/ion trap/LCQQQ) related functions for LSMS product line including pre-sales technical presentation, demo samples analysis, post-sales troubleshooting and technical support in customer site, marketing activities, et.al;
Drive Oligonucleotide/biopharma business growth by providing value proposition to customer, identifying key portfolio improvement points, exploring potential opportunities, developing fit-for-use application solutions and building up KOLs as well as regulation maker collaboration. Build customer allegiance by providing high-quality application and product technical support for sales and customers to help lead generation and increase case win-rate. Organize effective sales training to improve sales/dealers competency. Work cooperatively across function to achieve shared objective of CMD. Produce and publish application notes in support of local and global mass spectrometry business.
Minimum Requirements/Qualifications: Master or above majored in Analytical Chemistry, Bio-chemistry, proteomics or Mass Spectrometry related, PhD with hands on LC-MS techniques for large molecule application is highly preferred At least two years of technical applications/method development experience directly related to the LSMS product line is required. Experience in Thermo LSMS platform is a plus Excellent oral and written communication skills in English and Chinese Good communication skills and teamwork spirit. About 10% of business trips 公司介绍: 赛默飞世尔科技简介